SipSmart support
How can we help?
Questions, feedback, or a problem with SipSmart? Email mackenzie.alex@me.com.
How do I export my records?
Open Settings, find Data, and choose JSON backup or CSV export. You can save or share the resulting file using the iOS share sheet.
How do I delete my data?
Open Settings and choose Delete all local data. If Apple Health saving is enabled, SipSmart also removes the Health samples it wrote. This cannot be undone, so export first if you want a copy.
Why can’t SipSmart access Apple Health?
Health saving is opt-in. Turn it on in SipSmart Settings. If you previously denied access, open the iPhone Settings app and review SipSmart’s Health permission.
What happens if I change my goal?
Your earlier entries remain intact. SipSmart records the change so your history stays honest and future weeks follow the new plan.
Can SipSmart tell me whether it is safe to stop drinking?
No. Sudden withdrawal can be dangerous for someone who is physically dependent. Talk with a doctor or local alcohol service before stopping or sharply reducing if you have had withdrawal symptoms or are unsure.
What should I include in a support email?
Tell us your iPhone model, iOS version, SipSmart version, and the steps that led to the issue. Please do not include sensitive drinking notes or health information.